Privacy Policy

Who this covers

This policy applies to michellesimscoaching.com, operated by Michelle Sims Coaching (“we,” “us”). It describes the information collected through this website and how that information is handled.

Information you share with us

• Contact form. When you send a note through the contact page, we collect your name, email address, and the message you write. We use it only to reply to you. Sending a note does not add you to any marketing email list.
• Email subscriptions. If you choose to join The Peaceful Letter or take The Peaceful Check-In, you provide your email address on a separate signup page hosted by our email platform. You may unsubscribe at any time using the link in any email.
• Program and coaching. If you enroll in a program or book a coaching conversation, information you provide is used to deliver that service and to communicate with you about it.

Information collected automatically

Like most websites, our hosting provider may record standard technical information such as your browser type, device type, approximate region, and the pages you visit. This information is used to keep the site working and secure.

This website may use privacy-conscious measurement tools — Google Analytics 4 and the Meta Pixel — to understand which pages are helpful and which links visitors follow. These tools use cookies or similar technologies and record page views and button clicks. They are never sent the contents of the contact form, your name, your email address, or your message. Measurement is only active when the corresponding measurement IDs are configured, and you can block these tools with your browser settings or an ad blocker at any time without affecting how the site works.

How your information is used

We use the information you provide to respond to your message, deliver the resources or services you requested, send emails you have asked to receive, and operate and improve this website. We do not sell your personal information.

Service providers

We rely on trusted third-party providers to run this website, host the program and membership platforms, send email, schedule calls, and process payments. These providers handle your information only as needed to deliver their service, under their own privacy policies.

How long information is kept

We keep contact messages and program records for as long as needed to respond to you, deliver the service, and meet ordinary business and recordkeeping needs. You may ask us to delete information you have shared, and we will do so where we are able.

Your choices

You may unsubscribe from emails at any time, ask what information we hold about you, ask for corrections, or ask us to delete your information. To make a request, email hello@michellesimscoaching.com.

Depending on where you live, you may have additional rights under state privacy laws. We honor those rights where they apply.

Children

This website and these services are intended for adults. We do not knowingly collect information from children under 13.

A note on the nature of this work

Michelle Sims Coaching provides educational coaching resources. Coaching is not psychotherapy, diagnosis, treatment, or crisis care, and it is not a substitute for individualized mental health care. Messages sent through this website are not confidential clinical records and should not be used for urgent or emergency needs.

Changes to this policy

We may update this policy as the website and services change. The updated version will always be posted on this page.